Privacy policy

At CanineJoy Gears LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you interact with us:

  • Name, contact number, shipping and billing address

  • Email address

  • Payment information (processed securely through payment gateways)

  • Images or files you upload (e.g., for custom engraving)

  • Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your orders or inquiries

  • Improve our products and customer service

  • Send promotional offers or updates (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal information. Your data is only shared with:

  • Trusted third-party service providers (e.g., shipping partners, payment gateways)

  • Law enforcement if required by law

4. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.

5. Data Security

We take appropriate measures to secure your personal data. Payment information is encrypted and processed via trusted third-party platforms.

6. Your Rights

You can request access, correction, or deletion of your personal information by contacting us at [your email or WhatsApp contact].

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

For questions or concerns regarding your privacy, please contact us at caninejoygears@gmail.com / +91 9211 470 909.